Object
This Policy is drawn up by Domaine de Graux SA located at 7532 Tournai, under the registration number BE 0882 499 466 (hereinafter referred to as “the controller”).
The purpose of this privacy policy (the Policy) is to inform visitors to the website hosted at the following address: www.domainedegraux.com (hereinafter referred to as the “website”) of the manner in which data is collected and processed by the controller.
This Policy is in line with the wish of the controller to act transparently, in compliance with its national provisions and with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as the “General Data Protection Regulation” or “GDPR”).
The controller pays particular attention to the protection of the privacy of its users and therefore undertakes to take reasonable precautions to protect the personal data collected against loss, theft, disclosure or unauthorized use.
“Personal data” means the personal data of the user of the website, so any information relating to an identified or identifiable user.
Which data do we process?
The data controller collects and processes the following personal data according to the methods and principles described below:
.its e-mail address if the user has previously disclosed it, for example by sending messages or questions on the website, by communicating with the controller by e-mail
The controller may also collect non-personal data. These data are called non-personal data because they do not directly or indirectly identify a particular person. They may then be used for any purpose whatsoever, for example to improve the website, the products and services offered or the data controller’s advertising.
In the event that non-personal data are combined with personal data, so that identification of the data subjects is possible, such data will be treated as personal data until such time as it is made impossible to link them to a particular person.
Purposes of the processing
Personal data are collected and processed only for the purposes mentioned below:
•ensuring the management and control of the execution of the proposed services ;
•answering the user’s questions;
•performing statistics;
•improving the quality of the website and the products and/or services offered by the controller;
The controller may be required to carry out processing operations not yet provided for in this Policy. In this case, the controller will contact the user before re-using his personal data, in order to inform him of the changes and give him the possibility, if necessary, to refuse such re-use.
Right on personal data
The controller may charge a reasonable fee based on administrative costs for any additional copies requested by the user. Where the user makes such a request electronically, the information shall be provided in a commonly used electronic form, unless the user requests otherwise. The copy of his data will be communicated to the user at the latest within one month after receipt of the request, except in case of a contrary provision in the GDPR.
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Recipients of data and disclosure to third parties
The recipients of the data collected and processed are, in addition to the controller himself, his employees or other subcontractors, his carefully selected business partners, located in Belgium or in the European Union, and who collaborate with the controller in the context of the marketing of products or the provision of services.
The data controller respects the legal and regulatory provisions in force and will in all cases ensure that his partners, employees, subcontractors or other third parties having access to these personal data comply with this Policy.
The controller reserves the right to disclose the user’s personal data in the event that a law, judicial procedure or an order from a public authority makes such disclosure necessary.
No personal data shall be transferred outside the European Union.
Exercise of rights:
The user may obtain free of charge the written communication or a copy of the personal data concerning him that have been collected by the data controller.
The controller may charge a reasonable fee based on administrative costs for any additional copies requested by the user. Where the user makes such a request electronically, the information shall be provided in a commonly used electronic form, unless the user requests otherwise.
The copy of his data will be communicated to the user at the latest within one month after receipt of the request, except in case of a contrary provision in the GDPR.
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Claims and complaints
If the user has a complaint, it is adviseable to contact the controller directly.
The user can also lodge a complaint with his national control authority, whose details are listed on the official website of the European Commission: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
In addition, action can be undertaken before the competent national courts.
Contact details
For any question and/or complaint, in particular as to the clear and accessible nature of the present Policy, the user may contact the data controller:
By email : info@domainedegraux.com
By mail: Rue de Graux, 7532 Tournai
Modification
The data controller reserves the right to modify the provisions of this Policy at any time. The changes will be published directly on the website of the data controller.
Applicable law and competent jurisdiction
This Policy shall be governed by the national law of the main place of establishment of the controller.
Any dispute concerning the interpretation or execution of this Policy shall be submitted to the courts of that national law.
This version of the Policy dates from 01/08/2023.
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